SHIPPING POLICY

At Nadi Nasrizal Enterprise, we are committed to ensuring your orders are processed and delivered efficiently and securely.

1. Order Processing

All orders are processed within 1–2 working days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Duration

• West Malaysia: 1–3 working days

• East Malaysia: 3–7 working days

Delivery times may vary depending on courier service and location.

3. Shipping Method

We use trusted courier partners to ensure safe and reliable delivery. Tracking details will be provided once your order has been shipped.

4. Shipping Charges

Shipping fees are calculated at checkout based on your location and order details. Promotions or free shipping may be offered from time to time.

5. Order Tracking

Once your order is dispatched, a tracking number will be provided via email or WhatsApp so you can monitor your delivery status.

6. Delivery Issues

Please ensure your shipping address and contact details are correct before placing your order. We are not responsible for delays or failed deliveries due to incorrect information provided.

7. Lost or Delayed Parcels

While we work closely with our courier partners, delays may occasionally occur. If your parcel is significantly delayed or lost, please contact us and we will assist in checking with the courier.

8. Contact Us

For any shipping-related inquiries, feel free to reach out:

Nadi Nasrizal Enterprise
Phone: 013-237 9654
Email: loveyourbag.Nad@gmail.com
Website: loveyourbagnad.com

Loveyourbagnad — Delivering Style to Your Doorstep.